FAQ (Frequently Asked Questions)

• Spot-clean only.
• Kisslock frames are made with electroplated metal that should last for years given normal usage. However, they may start to corrode when subjected to extreme environments (moisture, heat or heavy scratching). If you believe you have received a defective frame, contact us any time and we will repair or replace you item free-of-charge.

Payment

• Visa, MasterCard, American Express, Discover, JCB, a debit card with a Visa or MasterCard logo or a charge card issued by American Express as well as PayPal are accepted payments on this site. Payments by credit cards are processed through 2Checkout.com and their secure payment gateway.

Privacy

• We are committed to safeguarding the privacy of our website visitors. During your visit, we may collect, store and use your personal information that you provided and they will be used strictly for the purposes specified on the relevant pages of the website only. We will not share your information with third parties or publish it without obtaining your consent.

Disclaimer

• Misala products may contain small parts and should not be used as toys.
• Not to be used by children below 3 years of age. Adult supervision is a must for children below age of 12.

Business Information

• Misala Handmade products are traded under the business name Enkune Creative Services Company Limited, registered at 2F, 20 Lane 92, Yumin Rd. Tucheng, New Taipei 23663, Taiwan.
• "Misala", "Misala Handmade Bags & Purses" and the associated logos are registered trademarks. Unauthorized use in any manner is strictly prohibited.